Accredited Training
CHC33021 Certificate III in Individual Support (Ageing & Disability)
CHC33021 Certificate III in Individual Support | RM 9,000 | Includes 120-Hour Work Placement
Become a certified support worker in aged care and disability support. You get work-ready with hands-on training and expert guidance, fully online from Malaysia.


Course Overview
Interested in studying the CHC33021 Certificate III in Individual Support?
Your future in care starts here. The CHC33021 Certificate III in Individual Support (Ageing & Disability) gives you the skills to provide essential care and support to people in aged care and disability settings. It is a nationally recognised qualification delivered by My Flex Training [RTO 51589 – confirm], offered to students in Malaysia through My Flex Health Malaysia Australia.
You choose the Ageing or Disability electives to shape your training around your career goals. With online self-paced learning, a 120-hour work placement and expert trainer support, you graduate ready to work with confidence and compassion in residential facilities, community settings or private homes.
What You’ll Learn
You gain the knowledge and hands-on skills to:
- Deliver person-centred, individualised support
- Work with diverse people and promote independence and well-being
- Follow safe work practices and infection control procedures
- Understand your legal and ethical responsibilities in care
- Communicate and work effectively in health and community services
- Support people living with dementia, ageing-related conditions or disability
Career Outcomes
After graduating, you may work as an:
- Aged Care Worker
- Disability Support Worker
- Residential Support Worker
- Home Care Assistant
- Community Care Worker
- Personal Care Assistant
Mode of Delivery
Payment Options

Course Cost
CHC33021 Certificate III in Individual Support: RM 9,000
Course fees and work placement (120 hours). Online self-paced learning.
What’s Included
- Full course tuition for CHC33021 Certificate III in Individual Support
- 120-hour work placement
- [Confirm: enrolment fee, learning resources and materials, trainer support]
Work Placement
You complete 120 hours of work placement in an approved aged care, disability or home/community care setting. Placement is included in your course fee.
Entry Requirements – Malaysia
There are no formal educational prerequisites, but you need to:
- Understand spoken and written English
- Complete an LLN (Language, Literacy and Numeracy) assessment before enrolment
- Complete a digital skills review
- Be physically capable of assisting people with mobility and daily activities
Mandatory documentation: Before beginning placement, you submit:
- A valid passport
- Your Malaysian ID (MyKad)
Assessment Methods
Your skills and knowledge are assessed through:
- Written questions and answers
- Practical demonstrations and role plays
- Case studies and simulated scenarios
- Work placement evidence and third-party reports
- Projects, reports and presentations
All assessments are completed online through the Learning Management System.
How to Apply
- Complete the online enrolment
- Book your LLN assessment
- Complete the digital skills review
- Provide your identification documents
- Pay the course fee (or set up your payment plan)
- Receive your enrolment confirmation
Additional Fees
Your RM 9,000 fee covers course fees and work placement. [Confirm any extra costs, e.g. uniform or credit transfer fee. If none: “No hidden costs. Your fee covers tuition and your 120-hour work placement.”]
Units of Competency
| Unit Code | Unit Name | Unit Type |
|---|---|---|
| CHCCCS041 | Recognise healthy body systems | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCCOM005 | Communicate and work in health or community services | Core |
| HLTWHS002 | Follow safe work practices for direct client care | Core |
| CHCLEG001 | Work legally and ethically | Core |
| CHCCCS031 | Provide individualised support | Core |
| CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
| CHCCCS040 | Support independence and well-being | Core |
| HLTINF006 | Apply basic principles and practices of infection control | Core |
| CHCAGE013 | Work effectively in aged care | Elective (Ageing) |
| CHCAGE011 | Provide support to people living with dementia | Elective (Ageing) |
| CHCDIS020 | Work effectively in disability services | Elective (Disability) |
| CHCPAL003 | Deliver services using a palliative approach | Elective |
| CHCDIS012 | Support community participation and social inclusion | Elective (Disability) |
| CHCDIS011 | Contribute to ongoing skills development using a strength-based approach | Elective (Disability) |